Entry Level Legal Intake Position

Rueb Stoller Daniel, is a national plaintiffs’ firm that represents thousands of clients across the United States in complex multi-state and multi-district, mass-tort, class-action, and individual litigations seeking justice for our clients. Our firm and attorneys have excellent reputations – both locally and nationally.  We recently opened our San Diego office and are looking for entry level Intake Agents to support our rapidly growing Firm.

Responsibilities Include:

• Making initial contact in response to new inquiries from potential clients
• Accurately identifying and documenting the source of the inquiries
• Managing large amounts of inbound and outbound calls in a timely manner
• Using call center “scripts” to determine whether a matter qualifies to be reviewed further
• Maintaining call center database by entering and verifying information accurately

Requirements

• Customer Service Skills
• Telephone Communication Skills
• Ability to communicate in a professional manner and establish rapport with the caller
• Data Entry skills
• Ability to Multi-task
• Dependability
• High school diploma is required
• Bilingual (English/Spanish) preferred

Please provide a cover letter and resume. 

Rueb Stoller Daniel conducts E-Verify and Background Checks for all new hires as part of the onboarding process.